Go-Live & Operation
We support you during the go-live and subsequent operation of FNT Command by providing professional support services.
In the Go-Live & Operation phase, we offer tailored training programs and customized courses designed to address specific aspects of your solution. Within clearly defined service levels, our experts ensure prompt and effective issue resolution.
Objectives of the Go-Live & Operation service:
- Final interfaces DryRuns
- Data Health & Cross Checks with verification of data integrity
- Pilot operation including pre-live
- Enablement and coaching of users with limited or specialized access
- Enablement of the customer's own support desk for internal first-level support
- Transfer from the integration environment to the production environment and start of regular operations
- Major/minor release update support and takeover of installations, update and patch management by our operations team
- Trusted Advisory to review new operational requirements
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