IT Infrastructure Management Software

IT infrastructure management software enables organizations to manage and plan their highly complex infrastructures more efficiently. This allows IT processes to be automated and optimized. The basis is comprehensive documentation of the infrastructure.

The increasing number of devices, their dense networking, and exponential data growth are making it ever more difficult to manage IT systems efficiently and securely. This is why a solution for better planning, control and management of the IT infrastructure is needed. FNT's IT infrastructure management software delivers such a tool. 

Advantages of FNT’s IT Infrastructure Management Software

Knowledge-based decisions

Get a comprehensive overview of all areas of your IT infrastructure. This allows you to recognize trends and critical changes more quickly and make better, knowledge-based and strategic decisions at all times.

Better Service

Increase your customers' satisfaction through better IT infrastructure performance, faster provisioning, reliable and rapid implementation of service-related changes and shorter downtimes thanks to accelerated repair processes.

Shorter outages

Documentation of all IT components in a unified data model. The deep insight into the different layers of the infrastructure makes relationships between elements visible. This speeds up fault resolution.

More efficient IT processes

End-to-end process management increases the efficiency of your IT processes. Added to this are process and work order control, an extensive component library and powerful planning functionalities.

Less maintenance effort

Drastically reduce the work involved in maintaining your IT documentation. Interfaces provide an almost unlimited range of options for integration with surrounding systems and the ability to automate data import.

Cost and time savings

A complete, fully integrated solution that eliminates the need for partial solutions. Benefit from better documentation quality, process optimization and a more solid basis for IT automation at a lower total cost of operation, with fewer staff, in less time.

Highlights of FNT’s IT Infrastructure Management Software

FNT‘s solution for IT infrastructure management provides you with a single point of truth of your entire IT infrastructure – from physical assets to virtual components and applications through to business services. A wide range of interfaces gather data from all relevant IT systems and display it in one place. This allows you to document, analyze, plan, control and automate your infrastructure with just a single tool. 

The consistent and integrated data model, the central data storage, and the extensive component library with over 75,000 devices of all manufacturers enable you to quickly record the entire IT infrastructure in comprehensive IT documentation.  

Numerous modern management functionalities make it easier to manage the infrastructure – no matter how complex or hybrid it is. These functions range from analysis and visualization to planning and process management, including workflows and work order management. This enables you to achieve more efficient IT processes, reduce costs and create a more solid basis for IT automation.   

Simple infrastructure capture

Integrated and continuously updated component library with more than 75,000 predefined devices from all manufacturers in photorealistic representation. All devices also contain detailed technical information which allows you to quickly record and plan the infrastructure.

Change planning and process management

Record and manage move, add, and change processes efficiently with the integrated planning functionality. Planned changes to the IT infrastructure can be efficiently controlled via process and order management using flexible workflows and transferred directly to service providers for commissioning. After implementation, transfer the new actual status directly into the infrastructure repository.

Visualization and analysis of data

Analyze, visualize, and evaluate the documented infrastructure data in a variety of ways to better understand correlations and gain new insights.

Server and cloud infrastructure management

Planning and documentation of modern server landscapes, including physical and virtual servers. Cloud infrastructure elements can also be recorded.

Physical and logical network structures

Representation and management of physical and logical network structures, including IPv4 and IPv6 address management, VLAN and WLAN management.

End device management

Holistic planning, implementation, and operation of infrastructures for the workplace with modern asset and configuration management.

License and contract management

All software products, software installations, applications, and instances, together with the associated licenses, relationships, service contracts, and other information, can be planned, documented, and managed in a central system.

Presentation of the FNT-Software for efficient IT infrastructure management on different end devices.

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FAQ: IT Infrastructure Management

What is IT Infrastructure Management?

IT infrastructure management is the planning, control and monitoring of an organization's IT infrastructure. The IT infrastructure comprises all hardware, software, network and telecommunications systems that are required for the operation and support of business processes. IT infrastructure management aims to ensure the availability, performance, security and efficiency of IT resources, reduce costs and minimize risks. 

Who needs an IT infrastructure management tool?

While an IT infrastructure management tool helps companies across all sectors as well as public authorities to organize their IT infrastructure more efficiently, industries such as the public sector, automotive/manufacturing, airports, utilities, telecommunication providers and data center operators in particular benefit from the right IT infrastructure management solution. Such a solution provides a better overview of the IT infrastructure, which enables organizations to identify important trends or risks more quickly and make better decisions. Downtimes are also reduced due to accelerated maintenance processes, changes can be carried out more quickly and services can be provided faster. IT processes become more efficient and companies benefit from lower total operating costs with fewer staff. 

The more complex and critical infrastructures are, the greater the impact of these advantages of an IT infrastructure management solution, i.e. the higher the expected return on investment.  

How does an IT infrastructure management solution reduce administrative work?

With a software solution for efficient IT infrastructure management, you can save your employees considerable administrative effort on maintaining a range of systems. This is because all relevant information on IT infrastructure elements is stored in one single tool and partial solutions, which often lack integration, are no longer necessary. 

You will also be creating the basis for strategic evolution of your IT infrastructures. Having a complete overview of an IT environment and the underlying infrastructure makes it possible to identify redundancies more quickly, cut back uncontrolled growth of systems, and introduce uniform standards. A well-thought-out IT architecture, based on as few tools and applications as possible, facilitates the creation of high-performance interfaces and thus the introduction of automated processes and procedures. This further reduces the administrative effort required and saves costs. 

Further Downloads

Would you like to know more about IT infrastructure management? Then you might be interested in the following:

Expert Paper
The Path to Sustainability and Carbon Neutrality in IT Infrastructure Management
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Intense pressure is being put on organizations to operate in a more sustainable manner by reducing their greenhouse gas emissions. They must also demonstrate their progress by complying with stringent reporting requirements. Our new expert paper details how companies can tackle decarbonization through better infrastructure management, and how FNT's new solution helps by documenting, analyzing and reporting on the carbon emissions of your customer's infrastructure.

White Paper
The Public Sector is Going Digital
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How public bodies can better manage their IT infrastructure

How do government organizations make their IT and network infrastructure fit for the digital future? Find out how six government organizations rose to the challenge with seamless documentation of their IT, data centers and networks – and how they are now managing the infrastructure more efficiently.

Managing Hybrid IT Infrastructures
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Status Quo, Challenges and Solutions

Cloud computing and “as a service” models are increasingly supplementing the traditional on-prem infrastructure. What challenges does this pose for IT infrastructure management? And how are companies dealing with them? Download the study now!

These and other questions were examined by the independent analyst firm Techconsult in a study of 203 companies with 1,000 or more employees. Read all about their findings in the white paper.

Return on Investment in IT Infrastructure Operations
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A case study of real-world IT documentation solutions  

Dedicated solutions for documentation and management of IT and network infrastructures, such as the FNT Command Platform, help ensure successful infrastructure operations. To quantify the productivity increases and cost savings achieved through deploying the FNT software solution, Research In Action investigated the effectiveness of the solution and the return on investment (ROI). Read the details in this special study for FNT.  

White Paper
The Sustainable Infrastructure
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Actions data center and network operators can take today for a more environmental-friendly tomorrow

Businesses concerned about sustainability are taking stock of their current situation, identifying areas to target for improvement, and formulating plans for how to reduce greenhouse gas emissions. There are many strategies that can be used, and not all of them are obvious. This paper is an enlightening look at a number of different actions businesses can take to minimize the impact they are having on the environment.

White Paper
IT Infrastructure Management Tools
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Best Practices for Implementation

Physical IT infrastructure resources and assets form the basis for all IT services and are thus fundamental for business success. Managing cables, servers, and switches has always been a complex challenge but digital transformation and its consequences now make deployment of specialist tools a prerequisite for efficient management. Many rollouts of such tools fail for various reasons, e. g., the strategy, choice of tool, goals, or data collection. The result is that solutions are either not used at all or not used effectively. In this white paper, we discuss the most common issues encountered when implementing IT infrastructure management tools and how to avoid them.

White Paper
Cable Spaghetti as a 3-Course Meal
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Worst Practices from the real world of IT Infrastructure Management

IT managers were surprised just how much power the air conditioning system was using – shortly afterwards, the data center was on fire; a server rack ran for years without a network connection and the IT documentation consisted of needles and thread. Those aren’t horror stories from a movie script, they actually happened. We’ve put together some unbelievable, amusing, and instructional case studies that we’ve been “fortunate” enough to encounter ourselves.

White Paper
How to boost your ServiceNow Processes with complete IT Infrastructure Data
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ServiceNow and FNT Command each offer many ways to optimize processes. The full potential can only be achieved by integrating them. To ensure processes run smoothly, a large amount of IT infrastructure information needs to be collected, compared, processed, and made available for service management. Easy, fast access to this infrastructure data in the background boosts the stability, performance, and flexibility of (service-related) processes. Connecting these two systems therefore makes sense.

White Paper
IT Infrastructure Management
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How to take IT infrastructure into the hybrid future

Digital transformation depends on IT infrastructure. However, the underpinnings needed for connecting people, machines, information, and applications are under extreme pressure in the face of demands that seem difficult to reconcile. Fast and economical, flexible and stable, open and secure – it has long become impossible to fulfil the requirements with manual processes and isolated tools. Only future-proof IT infrastructure management can create the right conditions for close cooperation between IT and business and achieving shared success.

White Paper
FNT Command Platform and StableNet
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The Holistic Network Management Solution

Companies are faced with increasing data volumes rapidly growing networking. As a result, the digital infrastructure is becoming increasingly complex. Not only is the complexity of the network infrastructure is growing, but so are the demands placed on it. Ensuring fault-free functioning is more important than ever. Failures of individual devices or services can quickly cause serious problems and high costs. For this reason, keeping track of the complex IT, network and device infrastructure is key. In this white paper, you will learn from two real-life examples how companies can achieve holistic network management through the combined use of the FNT Command Platform and Stable-Net.

White Paper
White Paper IT Infrastructure Management in the Automotive and Manufacturing Industries
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Case Studies and Best Practices

Full transparency into IT infrastructure is the starting point for ongoing and successful transformation. Automotive manufacturers and industrial companies need a stable foundation to address current market challenges around change, realignment, and consolidation. In terms of IT, this means that documentation of requirements, IT assets, and their dependencies must be standardized, with the process being largely automated and seamlessly integrated into the IT value chain. In this white paper, we present concrete use cases to show what a future-proof solution for documentation and management of IT assets in manufacturing industry can achieve across the entire lifecycle.

Success Story
Success Story ZEISS
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IT Documentation Provides Infrastructure Basis for Expansion Plans

Carl Zeiss AG is an international leader in the development and manufacture of optics and optoelectronics. Flawless IT infrastructure is business-critical for the company; production operations in its factories must be totally reliable. To achieve this, IT staff require a comprehensive overview of the infrastructure at all times and across all sites, enabling them to locate and rectify any faults without delay. Seamless documentation of physical components is thus of crucial importance for the company. ZEISS relies on the cloud-based FNT Command Platform solution for this purpose.

Success Story
Success Story Stuttgart Airport
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IT Documentation Provides Infrastructure Basis for Expansion Plans

Stuttgart Airport is one of Germany’s biggest airports. It links to long-distance rail and bus services, and the city’s subway network. All are increasingly making it an inter- modal hub for travelers. Alongside its core aviation business, Flughafen Stuttgart GmbH also operates numerous infrastructure facilities that provide more than 250 B2B customers with power, water, and information and communications technology. These customers account for some 40 percent of its total revenues.

FNT Software Americas
Contact: Justin Menoche

FNT Software APAC
Contact: Prislyn Peck

FNT Software Europe
Contact: Claudio David