IT Infrastructure Management Software
Manage IT infrastructure efficiently.

IT Infrastructure Management Software

FNT's IT Infrastructure Management solution lets you optimize the interaction between network, server, workstation, and software management from both a technological and business viewpoint. The consistent and integrated data model, central data storage and the extensive component library with over 70,000 network components enable the entire IT infrastructure to be quickly captured in a comprehensive IT documentation. With this, FNT also provides all the prerequisites for efficient planning. In addition to supporting IT assets, the integrated data model also enables mapping of all software and application information. The integrated license and server management functionality makes it possible to optimize your IT processes and lower your IT costs.

Photorealistic representation of network cabinets including the equipped devices in FNT's IT infrastructure management software.
Photorealistic representation of network cabinets including the equipped devices. The assignment of ports (cables plugged in, planned or reserved) is also color-coded.

What is IT Infrastructure Management?

IT infrastructure encompasses all elements that support the usability and management of data and information in a company. This includes physical hardware as well as equipment, network systems, data storage and retrieval, software and legacy interfaces.

IT infrastructure management is the coordination and operation of the IT infrastructure. Specifically, the planning, documentation, and administration of all related assets including servers, processes, mobile and virtual functions, networks, software and data.

Efficient IT infrastructure management makes it easier to keep all IT infrastructure components up and running. This, in turn, contributes to greater productivity, which ultimately results in improved employee and customer satisfaction. With the stakes this high, the right management tool is essential to facilitate your enterprise IT’s work.

Who needs an IT Infrastructure Management Tool?

An IT infrastructure management tool helps companies across all industries make IT infrastructure more efficient. The right software solution will deliver transparency, shorter downtimes and easier planning – all of which are required to achieve an organization’s goals.

Many industries, such as telecommunications, energy suppliers, public transport, airports, data centers, car manufacturers and hospitals, already use an intelligent IT infrastructure management solution. Businesses in these sectors have complex IT-based process flows that must run uninterrupted, and they must deliver services without fail. With the stakes this high, the solution used to manage the IT infrastructure matters.

What makes our solution for IT Infrastructure Management different?

Our solution is based on the FNT Command Platform, which offers extensive functionality not common in standard solutions. It is a commercial off the shelf solution that delivers value to the IT department from day one. Its central data management and continuous, integrated data model maps IT assets, software and application information, and documents all existing IT infrastructure components. A component library consisting of over 70,000 active and passive IT components comes standard for the analysis and planning of the IT landscape. Integrated licence and server management further reduces IT costs and optimizes processes.

FNT’s solution enables automation by supporting the connection of IT asset management systems with other IT and telecommunications applications and IT service management tools.

How to choose the right tool for IT Infrastructure Management?

When evaluating solutions, ask yourself how important the following criteria are for your organization:

  • Gaining transparency across the IT network
  • Saving time and reducing effort
  • Increasing customer and employee satisfaction
  • Improving efficiency
  • Having a comprehensive overview of all IT infrastructure components

Our solution for IT infrastructure management delivers all, along with a wide range of options to ensure your specific requirements are met. Contact us to learn more – our experts are available to discuss your unique needs Or simply request a demo now!

Advantages of our solution for IT Infrastructure Management

Comprehensive overview

Complete insight into all areas of your IT infrastructure. This overview feeds intelligent reporting that enables early detection of important trends and critical changes and better, knowledge-based and strategic decisions.

Better service

The quality of IT and business services is only as good as the infrastructure on which they are built. Increase user and customer satisfaction through better IT infrastructure performance, faster provisioning, reliable and rapid execution of service-related changes, and shorter downtimes due to accelerated repair processes.

Leverage transparency

A single system of record for all IT components, stored in a unified data model, provides deep insight into the different layers of the infrastructure and relationships between elements. Root-cause relationships become visible to speed up fault resolution.

Efficiency and optimized management

Increase the efficiency of IT processes through end-to-end process management by leveraging the solution’s templates, process and work order management, comprehensive component library, and powerful planning functionalities for cables, network, storage, and servers. Make better use of existing resources with integrated capacity and license management.

Cost and time savings

A complete, fully integrated solution that eliminates the need for partial solutions. Time-consuming and error-prone data synchronization is no longer needed. It delivers better documentation quality, supports process optimization, and provides a more solid foundation for IT automation at a lower total cost of operation, with fewer staff, in less time.
Representation of the IT documentation tool from FNT for efficient IT infrastructure management on different end devices.
Our tool maps data from all relevant IT systems into one database via a variety of interfaces. This gives a "single point of truth" to centrally analyze, plan, automate and control your IT infrastructure.

Highlights of our solution for IT Infrastructure Management

Efficient analysis and planning

Efficient analysis and planning of the IT environment thanks to an integrated component library containing over 70,000 active and passive IT components depicted in a photo-realistic manner.

Device and server management

Terminal device and server management with evaluation of physical and logical relationships.

Integrated license management

Integrated license and contract management reduces costs and optimizes processes.

Storage, software, and application management

The basis for effective storage, software, and application management.

Planning and documentation

Planning and documentation of modern server environments, including physical and virtual servers.

Order and request management

Order and request management to instruct internal and external contractors and to secure up-to-date documentation with the least possible effort.

Depiction and management

Depiction and management of physical and logical network structures, including IPv4 and IPv6 address management, WAN, VLAN, and WLAN management.

Open standard interfaces

Open standard interfaces to all relevant system for mass and real-time data.

Would you like to see how our solution for IT Infrastructure Management works? Request a demo today.

IT Infrastructure Management

A stable and robust Information technology (IT) infrastructure is vital for business success. Many core business processes and procedures rely on IT infrastructure and software applications that work in unison to enable faster and better decisions and new product offerings. Efficient IT infrastructure management finds and leverages synergies to ensure desired business outcomes are realized.

Matthias Gromann
Matthias Gromann
Head of Business Line Asset and Configuration Management
IT technology expert and topic leader for service-oriented automation in IT infrastructure management
Send an email Phone: +49 7961 9039 0
Further Downloads

Would you like to know more about IT infrastructure management? Then you might be interested in the following:

White Paper
The Public Sector is Going Digital
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How public bodies can better manage their IT infrastructure

How do government organizations make their IT and network infrastructure fit for the digital future? Find out how six government organizations rose to the challenge with seamless documentation of their IT, data centers and networks – and how they are now managing the infrastructure more efficiently.

Managing Hybrid IT Infrastructures
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Status Quo, Challenges and Solutions

Cloud computing and “as a service” models are increasingly supplementing the traditional on-prem infrastructure. What challenges does this pose for IT infrastructure management? And how are companies dealing with them? Download the study now!

These and other questions were examined by the independent analyst firm Techconsult in a study of 203 companies with 1,000 or more employees. Read all about their findings in the white paper.

Return on Investment in IT Infrastructure Operations
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A case study of real-world IT documentation solutions  

Dedicated solutions for documentation and management of IT and network infrastructures, such as the FNT Command Platform, help ensure successful infrastructure operations. To quantify the productivity increases and cost savings achieved through deploying the FNT software solution, Research In Action investigated the effectiveness of the solution and the return on investment (ROI). Read the details in this special study for FNT.  

White Paper
The Sustainable Infrastructure
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Actions data center and network operators can take today for a more environmental-friendly tomorrow

Businesses concerned about sustainability are taking stock of their current situation, identifying areas to target for improvement, and formulating plans for how to reduce greenhouse gas emissions. There are many strategies that can be used, and not all of them are obvious. This paper is an enlightening look at a number of different actions businesses can take to minimize the impact they are having on the environment.

White Paper
IT Infrastructure Management Tools
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Best Practices for Implementation

Physical IT infrastructure resources and assets form the basis for all IT services and are thus fundamental for business success. Managing cables, servers, and switches has always been a complex challenge but digital transformation and its consequences now make deployment of specialist tools a prerequisite for efficient management. Many rollouts of such tools fail for various reasons, e. g., the strategy, choice of tool, goals, or data collection. The result is that solutions are either not used at all or not used effectively. In this white paper, we discuss the most common issues encountered when implementing IT infrastructure management tools and how to avoid them.

White Paper
Cable Spaghetti as a 3-Course Meal
White Paper - IT Infrastructure Management
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Worst Practices from the real world of IT Infrastructure Management

IT managers were surprised just how much power the air conditioning system was using – shortly afterwards, the data center was on fire; a server rack ran for years without a network connection and the IT documentation consisted of needles and thread. Those aren’t horror stories from a movie script, they actually happened. We’ve put together some unbelievable, amusing, and instructional case studies that we’ve been “fortunate” enough to encounter ourselves.

White Paper
How to boost your ServiceNow Processes with complete IT Infrastructure Data
White Paper - IT Infrastructure Management
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ServiceNow and FNT Command each offer many ways to optimize processes. The full potential can only be achieved by integrating them. To ensure processes run smoothly, a large amount of IT infrastructure information needs to be collected, compared, processed, and made available for service management. Easy, fast access to this infrastructure data in the background boosts the stability, performance, and flexibility of (service-related) processes. Connecting these two systems therefore makes sense.

White Paper
IT Infrastructure Management
White Paper - IT Infrastructure Management
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How to take IT infrastructure into the hybrid future

Digital transformation depends on IT infrastructure. However, the underpinnings needed for connecting people, machines, information, and applications are under extreme pressure in the face of demands that seem difficult to reconcile. Fast and economical, flexible and stable, open and secure – it has long become impossible to fulfil the requirements with manual processes and isolated tools. Only future-proof IT infrastructure management can create the right conditions for close cooperation between IT and business and achieving shared success.

White Paper
FNT Command Platform and StableNet
White Paper - FNT Command Platform and StableNet
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The Holistic Network Management Solution

Companies are faced with increasing data volumes rapidly growing networking. As a result, the digital infrastructure is becoming increasingly complex. Not only is the complexity of the network infrastructure is growing, but so are the demands placed on it. Ensuring fault-free functioning is more important than ever. Failures of individual devices or services can quickly cause serious problems and high costs. For this reason, keeping track of the complex IT, network and device infrastructure is key. In this white paper, you will learn from two real-life examples how companies can achieve holistic network management through the combined use of the FNT Command Platform and Stable-Net.

White Paper
IT Infrastructure Management in the Automotive and Manufacturing Industries
White Paper - IT Infrastructure Management in the Automotive and Manufacturing Industries
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Case Studies and Best Practices

Full transparency into IT infrastructure is the starting point for ongoing and successful transformation. Automotive manufacturers and industrial companies need a stable foundation to address current market challenges around change, realignment, and consolidation. In terms of IT, this means that documentation of requirements, IT assets, and their dependencies must be standardized, with the process being largely automated and seamlessly integrated into the IT value chain. In this white paper, we present concrete use cases to show what a future-proof solution for documentation and management of IT assets in manufacturing industry can achieve across the entire lifecycle.

Success Story
Success Story ZEISS
Success Story - Carl Zeiss AG relies on the cloud-based IT infrastructure management from FNT
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IT Documentation Provides Infrastructure Basis for Expansion Plans

Carl Zeiss AG is an international leader in the development and manufacture of optics and optoelectronics. Flawless IT infrastructure is business-critical for the company; production operations in its factories must be totally reliable. To achieve this, IT staff require a comprehensive overview of the infrastructure at all times and across all sites, enabling them to locate and rectify any faults without delay. Seamless documentation of physical components is thus of crucial importance for the company. ZEISS relies on the cloud-based FNT Command Platform solution for this purpose.

Success Story
Success Story Stuttgart Airport
Success Story - Flughafen Stuttgart GmbH uses IT infrastructure management software from FNT.
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IT Documentation Provides Infrastructure Basis for Expansion Plans

Stuttgart Airport is one of Germany’s biggest airports. It links to long-distance rail and bus services, and the city’s subway network. All are increasingly making it an inter- modal hub for travelers. Alongside its core aviation business, Flughafen Stuttgart GmbH also operates numerous infrastructure facilities that provide more than 250 B2B customers with power, water, and information and communications technology. These customers account for some 40 percent of its total revenues.

FNT Software Americas
Contact: Justin Menoche

FNT Software Asia
Contact: Detlef Klugseder

FNT Software Europe
Contact: Claudio David