Sound business decisions and investment planning require knowledge about how your IT infrastructure and network environment are structured. IT documentation provides this insight by helping maintain a comprehensive overview of increasingly complex IT, data center and network infrastructures.
Not only single infrastructure components are recorded, but also all dependencies between them. If, for example, a software application is critical to a specific business process, then so are all the cables, servers, network nodes, and databases that the application uses. Relationship knowledge is the core reason why documentation is needed.
Main components of IT Documentation
What are the benefits of comprehensive IT Documentation?
A complete and continually updated overview of your entire IT infrastructure and the relationships between the individual configuration items (CIs) – via one central tool. A clear overview helps to make better knowledge-based decisions.
Powerful visualizations of each individual component and its relationships support root cause analysis so you can react in a more targeted manner when faults occur and minimize business interruptions.
Boost customer satisfaction by efficiently managing complex IT infrastructures through advanced analysis, visualization, planning, and process management.
Drastically reduce the work involved in maintaining your IT documentation. Interfaces provide an almost unlimited range of options for integration with surrounding systems and the ability to automate data import into your documentation.
Better utilize and extend the life of existing resources with improved transparency into the IT infrastructure.
Comprehensive documentation of your IT infrastructure provides you with maximum transparency for successful certification to current industry standards, making unpleasant surprises during audits and certification tests a thing of the past. Recertification is also a breeze because no time-consuming preparation upfront is needed.
Having a complete overview of all critical components of your IT infrastructure gives you a solid basis for increased IT security.
Highlights of FNT’s IT Documentation Software
FNT´s professional IT Documentation allows you to create a detailed overview of the entire IT, DC, and network infrastructure – from physical assets, virtual components, and applications to business services. The solution not only encompasses the various and diverse components, but it also provides a visual depiction of them to enable in-depth and comprehensive insight into the infrastructure.
The basis for this is a modern version of the Configuration Management Database (CMDB), which uses open standard interfaces to automatically consolidate content from distributed databases, displays cross-silo dependencies and merges them into a single point of truth. This gives you a digital twin (a digital image) of the entire IT infrastructure in a single system: up to the minute, vendor-independent, and without excessive updating effort thanks to its extensive interfaces for bidirectional data exchange with other tools.
The IT documentation solution additionally contains many modern management functions, from analysis and visualization to planning and process management. These all help to manage highly complex IT infrastructures, rectify faults faster, and manage transformations and change smore efficiently.
Easily capture and clearly display IT infrastructure
With FNT's IT documentation, you can easily record, clearly display and efficiently manage the IT and network infrastructure. The digital representation of all IT assets and the network provided by the FNT Command Platform gives you a complete overview of the entire IT infrastructure.
FAQ: IT Documentation
Simple tools such as Excel or proprietary hardware vendor-provided tools and other monitoring tools can usually only map parts of the infrastructure. In addition, they usually have to be updated manually, which in many cases means that existing documentation does not reflect the current status.
Professional IT documentation tools, on the other hand, provide a complete overview of the infrastructure with all its relationships and dependencies – from physical, logical and virtual devices to networks and connections, applications and services. Extensive interface functionalities ensure that the documentation is always up to date. Professional IT documentation software is generally based on a modern version of the Configuration Management Database (CMDB), which is automatically updated, consolidates the content of distributed databases, displays cross-silo dependencies, and serves as a single point of truth.
The aim of a professional IT documentation system is to provide all stakeholders, no matter which department they work in, with a holistic view of the company’s entire infrastructure. If this IT infrastructure information is spread across multiple systems or incomplete, a holistic overview is impossible.
IT documentation simplifies everyday IT tasks and makes them faster, less risky, and more efficient. Good IT documentation allows you to achieve significantly greater transparency because dependencies are immediately apparent. Structural bottlenecks and risk points are easier to identify and eliminate. Documentation helps you to achieve key goals more quickly, like rectifying faults faster or working more efficiently with finite resources. Overall, you can ensure that your IT department performs well and runs smoothly and that critical business processes are properly supported – even in times of constant change.
Professional IT documentation aligns with company culture, practices, and tools by offering customizable solutions that integrate seamlessly with existing workflows and infrastructure. It adapts to organizational needs, ensuring more efficient processes, improved collaboration, and providing a solid basis for greater IT security and sustainability. By supporting industry-specific requirements and being compatible with a wide range of tools, professional IT documentation enhances productivity while maintaining consistency with company standards.
IT documentation software helps ensure compliance with government regulations by providing a centralized system to track and manage infrastructure, assets, and processes. It enables accurate record-keeping and easy access to critical information required for regulatory reporting. Automated updates ensure that documentation stays current with the latest compliance standards. This reduces the risk of non-compliance and improves overall data security and governance.
For more information on achieving compliance with sustainability regulations, read our free Expert Paper “The Path to Sustainability and Carbon Neutrality in IT Infrastructure Management”. Show internal stakeholders and external auditors how IT, network, and data center infrastructures are key contributors to meeting regulatory obligations and maintaining compliance.
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Further Downloads
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