Why should you learn more about our software solution?
„When transparency matters“
IT and telecommunications infrastructures are the lifeblood of every company and the foundation of the digital economy. In order to make the best possible use of these "lifelines" and to expand them further, companies and public authorities should know their infrastructures with all their physical assets (cables, switches, servers, PCs, mobile devices, etc.), virtual components, applications and business services as well as logical dependencies down to the last detail. This is because all digital business processes and offerings are based on them today, such as Smart Cities, Industry 4.0 or the digital passenger.
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For a proper IT infrastructure, IT documentation is essential for all industries and companies. In doing so, it has to be decided company specific, what belongs to the critical IT and what should be documented accordingly.
IT documentation can be divided into two areas: System documentation and documentation related to the management of operations. The former includes infrastructure and system operation as well as operational IT service management. Fault management, IT risk management, information security management, IT incident management and change management, on the other hand, belong to the management of the operational business and should also be documented.
Since each area has a different need for management systems and the importance of the IT infrastructure differs, there are also different requirements for the corresponding IT documentation software, its level of detail and scope. This is why it pays to choose a scalable software solution that can adapt to the growing needs of your business.