FNT Services – Planning, implementation, and support from a single source
Discover FNT's services: Our comprehensive consulting, support, and service offerings cover everything from consulting and implementation to training and software operation - whether in your data center or the cloud. Our FNT experts and certified partners support you in every phase of your project.
Here is an overview of our services
Based on the initial situation, a target picture of the target state is developed. The object of consideration is the relevant use cases that belong to supporting processes and participating systems.
The solution design, concepts, specifications and concrete recommendations for action serve to achieve quick wins.
The developed concepts are implemented by modeling, configuration or individual programming. Inventory data is recorded, prepared and transferred to the target system.
The focus is on the commissioning of the implemented solution. An upstream pilot operation, individual enablement and accompanying coaching support the transfer to productive regular operation.
The advantages of our services
Whether on-site or remote - our specialists support you based on your needs and scope to help you maximize the potential of FNT Command for your business.
Through partner programs and certifications, we ensure that our partners deliver services with the same high quality and consistency. Thanks to our global partner network, we can provide services even in regions where FNT does not have a local office.
In addition to individual services and consulting, our FNT ValuePacks also offer predefined services at a fixed price:
Your advantage: You benefit from our many years of experience in implementation and operation at fixed, calculable costs.
Steps for Implementing an IT Documentation Solution
Define goals and requirements
It is important to clearly define your requirements and objectives while setting realistic goals.
Determine nomenclature
The use of a standardized nomenclature and data logic is essential for company-wide deployment and effective data utilization.
Perform inventory and initial gap analysis
The migration begins with an assessment of the existing data. The gap analysis focuses on evaluating completeness.
Access data quality
The goal is to determine which data is valid and reliable for import and which may be incorrect, duplicate, or outdated.
Consolidate and prepare data for import
Following the assessment of data quality, a fundamental decision is made on whether and which data will serve as the foundation for documentation.
Import data, first validation and second gap analysis
The import of existing data into the new documentation system, with careful preparation, can be done in a manageable amount of time using the import function of the new system.
On-site data acquisition and second validation
The on-site data collection includes site visits and digitization, supported by the component library of the documentation solution for quick data capture.
Shut down legay system
Define a fixed end date for the shutdown of the old system and encourage employees to actively use the new system.
Ongoing data management
Each change requires predefined steps to ensure that the data remains consistently up to date.
Further Downloads
Would you like to know more about our services? Then the following assets could be relevant for you:
Why FNT?
More than 500 customers worldwide trust our expertise. Thanks to numerous projects in a wide range of industries, you can count on the vast wealth of experience of our experts. You also benefit from our standardized methods and tools as well as our expertise in the areas of hosting, operation and support.
