Hero IT-Solutions

The Foundation for Providing Quality IT and Telecommunications Services

Our Solutions at a Glance

Cable Management Software
With a cable management solution, companies and government organizations can document, plan and manage network infrastructures. In addition, extensive cable and outside plant infrastructures of telecommunications providers can be mapped and managed efficiently.
IT Documentation
With a professional solution for IT documentation, complex or extensive IT infrastructures can be accurately recorded with all relevant details. The result is a digital representation of the entire IT - a digital twin. Advanced functionalities for management, planning and visualization help operate the IT infrastructure efficiently.
IT Infrastructure Management
Solutions for IT Infrastructure Management make it possible to efficiently plan, analyze and manage the IT landscape. They are based on the complete recording of the entire IT infrastructure. Beyond the IT assets, all software and application information are mapped as well. IT processes are optimized, costs are reduced.
Data Center Infrastructure Management (DCIM)
DCIM (Data Center Infrastructure Management) solutions streamline data center operations by enabling operators to efficiently manage power and cooling resources, track equipment location and status, monitor environmental conditions, and plan for capacity and resource utilization. DCIM software caters to data centers of all sizes, from small server rooms to large enterprise facilities, ensuring optimal infrastructure performance.
IT Asset Management
With an IT asset management solution, IT organizations manage their valuable IT assets across the entire lifecycle. It covers physical devices and virtualized functions as well as intangible components such as software instances and licenses. IT asset management processes can be effectively automated.
Configuration Management
Configuration management software provides IT organizations with a complete overview of all configuration items (CIs) and the relationships between CIs. CIs include passive and active network infrastructure, including structured cabling, server and application structures, workplace infrastructure, and IT and business services.
Product Portfolio- and Service Management
Solutions for product portfolio and service management increase the efficiency of IT and service management. They make it easy to model and deploy standardized products and services. Business services and service assets can be defined, managed and tracked across the entire service lifecycle.
Telecommunication Network Resource Inventory
A Telecommunication Resource Inventory solution enables the planning, documentation, and management of network resources in hybrid telecom environments. It provides a single source of truth for the complete resource base of a service provider or network operator, including all relevant information for planning, engineering, service fulfillment and service assurance processes.
A configuration management database (CMDB) serves as a central database that contains all important information about configuration items. With CMDB software, a company can map its entire IT infrastructure with all its relationships and dependencies - from networks and applications to hardware and services. This makes it an excellent basis for automating IT service processes.
Hybrid Infrastructure Management
Digital infrastructures are becoming increasingly hybrid. With a Hybrid Infrastructure Management solution, IT organizations create a complete overview of all kinds of infrastructures in a central tool - regardless of whether they are on-premises or in the cloud. This makes the management and operation of the complex infrastructure easier.
Network Inventory Management
Network inventory management provides an overview of existing and planned resources, their status and all related details. This is essential for the critical physical, logical and virtual resources in the network as well as their relationships to services and end customers. This enables all relevant assets such as locations, devices, topologies and number pools to be recorded.
Network Documentation
With the help of network documentation, the entire network infrastructure with all active and passive components as well as the physical and logical connections and dependencies is documented in a simple way. You get a digital image of your network, which makes planning and managing the network infrastructure easier and creates a better overview.

Our Use Cases at a Glance:

FNT Software Americas
Contact: Justin Menoche

FNT Software APAC
Contact: Prislyn Peck

FNT Software Europe
Contact: Claudio David