Blackfoot Communications Modernizes Network Management with FNT

CUSTOMER SUCCESS STORY – Blackfoot Communications
Logo from Blackfoot Communications

Blackfoot Communications is modernizing its network management with FNT Command and FNT GeoMaps. By centralizing and geographically visualizing fiber and fixed wireless infrastructure, the telecommunications provider is creating a reliable data foundation for more efficient network operations, route analysis, and future automation.

The Challenge: Moving Beyond Manual Network Research

Blackfoot Communications needed to modernize its network inventory as its infrastructure, technologies, and services continued to evolve. A legacy network inventory, fragmented network data, manual route research, and limited network visibility made it increasingly difficult to access reliable network information quickly and efficiently.

The Solution: From Fragmented Network Data to a Connected View

After evaluating more than a dozen network inventory platforms, Blackfoot Communications selected FNT Command and FNT GeoMaps to modernize how network infrastructure is documented, visualized, and used across the organization.

Man holding Tablet with FNT Geo Maps
Modern Network Inventory

FNT Command provides Blackfoot with a modern platform for documenting and managing network resources. It replaces the limitations of the long-established inventory environment with a scalable foundation that can evolve alongside the company’s fiber, fixed wireless, and transport networks.

Connected & Structured Network Data

FNT brings inside plant and outside plant data together in one connected model, helping Blackfoot replace fragmented information with a more consistent and reliable source of network data. This structured foundation also supports future integrations and automation.

Visual Route Analysis

With FNT GeoMaps, teams can visualize fiber infrastructure and network routes geographically instead of tracing connections manually across separate records and maps. This makes route, serviceability, and redundancy analysis easier and more efficient.

Shared Network Visibility

FNT provides engineering, sales, technical assistance, and network operations teams with access to a shared view of the network. By combining network inventory data with geographical context, Blackfoot can better understand infrastructure, routes, construction progress, and connectivity across the organization.

How Blackfoot Improves Network Operations with FNT

  • Visualize network routes: FNT GeoMaps provides a geographic view of fiber routes and infrastructure, making connections easier to understand and communicate.
  • Analyze route diversity: Teams can compare fiber paths and identify shared segments that could create a single point of failure.
  • Support fault localization: Accurate route data combined with OTDR measurements helps narrow down the location of fiber cuts and supports more targeted field operations.
  • Standardize fiber and fixed wireless: A consistent information structure gives technical teams a unified way to access and interpret service data across different access technologies.

A Phased Journey to a Connected Network Data Foundation

1. Migrate

Bring existing network data into FNT

Blackfoot has already migrated its fiber cable information into FNT, creating the basis for a modern and more structured network inventory. This gives the company a central starting point for documenting infrastructure that had previously been distributed across older systems and records.

2. Enrich

Improve the quality and depth of network data

The next step is to progressively add detailed splice and connectivity information. Historical data is being reviewed, standardized, and documented in a structured format so that the network model becomes increasingly complete and reliable over time.

3. Integrate

Connect network data with operational systems

Blackfoot plans to integrate FNT with workflow, billing, service management, and construction management systems. These integrations are intended to connect customers and services more closely with the specific network resources that support them.

4. Automate

Create the foundation for more streamlined operations

As data quality improves and additional systems are connected, Blackfoot expects FNT to support more automated network and service workflows. The goal is to move from isolated records and manual processes toward a connected operational environment driven by reliable infrastructure data.

Customer Perspective

“The biggest difference was that FNT brought together the capabilities we needed in one platform. The direct integration of OSP data and ISP data was critical for us because we needed a single, connected view of the network.”

Ty Belnap
Network Engineering Manager
Blackfoot Communications

Blackfoot Communications with FNT: Key Facts

Industry


Blackfoot Communications is a telecommunications provider serving residential, enterprise, carrier, and community customers.

About Blackfoot


Founded in 1954 and headquartered in Missoula, Montana, Blackfoot has connected businesses, homes, and communities for more than 70 years across Montana and Idaho.

Challenge


Network information at Blackfoot was fragmented across legacy systems, AutoCAD records, and free-text fields, making research time-consuming and difficult to scale.

FNT Solutions


To create a connected network inventory, Blackfoot selected FNT Command and FNT GeoMaps for structured infrastructure data and geographic visualization.

Network Infrastructure


Across its service area, Blackfoot manages fiber, fixed wireless, optical transport, cellular backhaul, and other connectivity infrastructure.

Primary Users


Engineering, Sales, the Technical Assistance Center, and the Network Operations Center at Blackfoot use FNT to access shared network information.

Current Value


With FNT, Blackfoot gains greater network visibility, easier route and redundancy analysis, and more consistent access to infrastructure data across teams.

Strategic Focus


By building a reliable network data foundation, Blackfoot aims to support deeper system integration, more efficient service operations, and increased automation.

Ready to Gain a Clearer View of Your Network?

Bring network infrastructure, connectivity, and geographical data together in one connected environment. With FNT Command and FNT GeoMaps, telecommunications providers can improve network visibility, streamline infrastructure management, and build a reliable foundation for more efficient operations, integration, and automation.


Justin Menoche
FNT Software Americas
Justin Menoche

Foto from Leo Koh
FNT Software APAC
Leo Koh

Foto from Claudio David
FNT Software Europe
Claudio David