Our Services at a Glance
Planning, implementation and support from a single source
FNT Software provides powerful software for the integrated management of complex IT, telecommunications and data center infrastructures. At the same time, FNT Services GmbH serves as a specialized service partner, offering comprehensive consulting, implementation and operational services throughout the entire lifecycle of your digital solutions.
Whether you are introducing a new solution, expanding an existing environment or optimizing current operations, FNT’s service and support offerings help you implement software solutions efficiently, maintain high data quality over the long term and achieve noticeable process improvements. We rely on proven methodologies, clear project structures and measurable results.
FNT ValuePack
In addition to individual services and consulting, our FNT ValuePacks also offer predefined services at a fixed price:
Your advantage: You benefit from our many years of experience in implementation and operation at fixed, calculable costs.
The advantages of our services
Whether on-site or remote - our specialists support you based on your needs and scope to help you maximize the potential of FNT Command for your business.
Through partner programs and certifications, we ensure that our partners deliver services with the same high quality and consistency. Thanks to our global partner network, we can provide services even in regions where FNT does not have a local office.
Steps for Implementing an IT Documentation Solution
Define goals and requirements
It is important to clearly define your requirements and objectives while setting realistic goals.
Determine nomenclature
The use of a standardized nomenclature and data logic is essential for company-wide deployment and effective data utilization.
Perform inventory and initial gap analysis
The migration begins with an assessment of the existing data. The gap analysis focuses on evaluating completeness.
Access data quality
The goal is to determine which data is valid and reliable for import and which may be incorrect, duplicate, or outdated.
Consolidate and prepare data for import
Following the assessment of data quality, a fundamental decision is made on whether and which data will serve as the foundation for documentation.
Import data, first validation and second gap analysis
The import of existing data into the new documentation system, with careful preparation, can be done in a manageable amount of time using the import function of the new system.
On-site data acquisition and second validation
The on-site data collection includes site visits and digitization, supported by the component library of the documentation solution for quick data capture.
Shut down legay system
Define a fixed end date for the shutdown of the old system and encourage employees to actively use the new system.
Ongoing data management
Each change requires predefined steps to ensure that the data remains consistently up to date.
Why FNT?
More than 500 customers worldwide trust our expertise. Thanks to numerous projects in a wide range of industries, you can count on the vast wealth of experience of our experts. You also benefit from our standardized methods and tools as well as our expertise in the areas of hosting, operation and support.