FNT ServicePlanet aaS
The management of IT services starts with a powerful IT service catalogue. And with FNT ServicePlanet as a SaaS solution. FNT ServicePlanet is the control center for product portfolio and service management, providing the foundation for defining, managing, and monitoring all your business services and service assets over the entire service lifecycle. The software provides all the features you need to digitize and centrally manage your service catalogs, to simplify automation, and to exceed customer expectations with high-quality IT services.
Stay in control of the potentially confusing mix of externally purchased and internally provided services, acting as service broker. FNT ServicePlanet provides an overview of SLAs, contracts, and relationships to services. This enables you to centrally control and continuously optimize your portfolios, catalogs, and versioning.
A central source for all digitized service descriptions. Get the information you need to design new services faster by having clearly defined roles and responsibilities. FNT ServicePlanet is the ideal platform, enabling you to create the shared understanding required for all service managers to work as a team.
Increase customer satisfaction with benefit-oriented service descriptions and relevant configuration options. Things that should look simple for the user can actually be extremely complex to plan and deploy. This challenge is easy to overcome with FNT ServicePlanet.
FNT CommandManage your IT and telecommunications infrastructure
FNT ServicePlanetTurn your IT into a key success factor
FNT MonitoringIncrease the operational reliability of your data center
FNT AnalyticsBusiness Intelligence module for smart evaluations and analysis
FNT ProcessEngineBoost the efficiency of your process organization
FNT StagingAreaSimplify data exchange between your systems
FNT ValuePackThe fastest way to reach your objectives