A case study of real-world IT documentation solutions

High-performance IT and telecommunications infrastructures are fundamental to achieving business goals. To ensure successful and efficient infrastructure operation, managers need to optimize processes and staffing, reduce running costs, and minimize risks. Specialist solutions for documenting and managing infrastructures, such as the FNT Command Platform, can help with these objectives.
To quantify the productivity increases and cost savings achieved through deploying the FNT software solution, Research In Action investigated the effectiveness of the solution and the return on investment (ROI).
The findings are based on a survey of a total of 28 companies: three companies already using FNT Command and 25 other large companies with similar IT organizations.
Key findings
-510,136 euros
Total costs over 3 years
2,172,075 euros
Total benefits over 3 years
1,661,939 euros
Total
Smooth operations create the value

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