Manage Company-Wide Portfolios. And Achieve Greater Efficiency.
Every business is different. But they all have one thing in common: the growing importance of information technology across the value chain. To meet rising expectations, service managers require a central database from which to control and optimize the delivery of enterprise-wide IT services, increasing flexibility in the process.
Shared understanding instead of resource conflict
A central source for all digitized service descriptions. Get the information you need to design new services faster by having clearly defined roles and responsibilities. FNT ServicePlanet is the ideal platform, enabling you to create the shared understanding required for all service managers to work as a team.
User benefits instead of technical details
Increase customer satisfaction with benefit-oriented service descriptions and relevant configuration options. Things that should look simple for the user can actually be extremely complex to plan and deploy. This challenge is easy to overcome with FNT ServicePlanet.
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FNT is a leading provider of integrated software solutions for IT management, data center infrastructure management and telecommunication infrastructure management worldwide. It’s innovative software FNT Command is used worldwide as an OSS / IT management platform for communications service providers, enterprises and governmental organizations by more than 25.000 users since 1994.
The software provides transparency in an integrated way for the management of IT, network infrastructures, and telecommunication. The deep integration of all data items and the comprehensive data model are unique in the software market. It builds the central resource repository for all planning, fulfillment and assurance processes within the business areas telecommunications, cable networks, outside & inside plant management, as well as IT infrastructure management.