Managed Services

Trust our team of experts to operate your FNT application

Managed Services by FNT

With FNT Operational Services, we support you in the efficient operation of the FNT Command Platform as a managed solution - regardless of whether you have opted for operation in the public cloud provided by FNT, in the private cloud as a tenant on hyperscaler infrastructure or on-premises in your own data center. 

In combination with comprehensive service and support components, FNT Operational Services offer the right assistance for the various operating scenarios. These range from health checks and various support services to complete takeover of operations in the FNT CLOUD. The Operational Services offering has a modular structure. This means that the scope and SLAs of the service and support modules can be expanded as required as your requirements increase. 

Your benefits from FNT Operational Services



More time for strategic projects:

You save the investment in setting up your own operations team and relieve your IT department permanently


Contractually agreed SLAs:

Fast response times from the ITIL-based international service desk according to various service levels


High availability of the FNT application:

FNT's experts ensure high availability of the FNT application, which means you can reliably operate your IT processes
  • Tailored to your needs: The modular structure of FNT Operational Services makes it easy to choose the service that best suits your organization 
  • Professional operation of FNT software: Your FNT solution is skillfully managed by our highly qualified and experienced service team 
  • Compliance with security regulations: Regularly updating your FNT systems and implementing appropriate backup and restore processes ensure your continued adherence to legal and regulatory requirements  
  • Fault avoidance: Proactive monitoring of your FNT solutions by FNT experts ensures that faults are detected and eliminated at an early stage 
  • Calculable and reliable costs: Facilitate your budget planning and create investment security with reliable financial information 
  • Transparency: Stay informed through comprehensive service reporting 

FNT Software as a Service

The combination of FNT Command as a subscription and FNT Operational Services in the public cloud creates a full-fledged Software as a Service operation of your FNT solution.  

Benefits of FNTs Software as a Service 

  • Flexible scalability: You can easily change the scope of your FNT solution as needed at any time
  • Always up to date: Regular updates ensure that you are always using the latest functions and security patches 
  • No extra costs: Thanks to the fixed monthly price, there are no additional costs for the provision of hardware resources and all necessary licenses, associated maintenance, operation and hardware and software updates 
  • Cost transparency: Named-user licensing model enables simple internal billing of costs 
  • Selected cloud providers: FNT's hosting is carried out exclusively by quality-checked partners, in compliance with legal data protection regulations 


More information about FNT's other service offerings!

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