Research in Action study "Top Global Vendors 2021"
This year, Research in Action GmbH, a leading independent information and communications technology research and consulting company, honors the "Top Global Vendors" for Hybrid Cloud Infrastructure Management Tools. The results are based on interviews of 1,500 enterprise IT and business managers with budget responsibility in enterprises globally. They selected those vendors which achieved the best evaluations scores from the buyers but disregarded those with fewer than 15 evaluations.
The results for FNT
In the Research in Action Recommendation Index, FNT scored the highest rating of all vendors. FNT achieved the highest customer satisfaction and the highest price versus value scores of all vendors.
Market Leader
#1
Recommendation
Index
#1
Customer
Satisfaction
#1
Price vs.
Value

Vendors Selection Matrix™
The Vendor Selection Matrix™ is a primarily survey-based methodology for vendor evaluation where 63% of the evaluation is based on a survey of enterprise IT or business decision makers and 37% on the analyst’s judgement. The analyst’s input is fed by a combination of intensive interviews with software or services vendors and their clients, plus their informed, independent point-of-view as an analyst.
5 strengths that respondents particularly value in FNT:
- Transparency of the integrated data model
- Holistic approach and integration for service automation
- Industry expertise and best practices
- Short implementation times through standardization
- The flexibility to fully cover Hybrid Cloud platforms
Download the Research in Action Study
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