News Detail

FNT Software Transforms Airport IT and Telecommunications Infrastructure

11/14/2017

FNT Command Manages IT Assets, Cabling and Data Center Resources to Increase Uptime Availability and Productivity While Improving Service Delivery

Parsippany, N.J. (November 14, 2017) – FNT Software, the leading provider of integrated software solutions for IT management, data center infrastructure management and telecommunication infrastructure management worldwide, is transforming airport IT, business and service operations with their management solution, FNT Command. As a central data repository, FNT Command provides full transparency into all network resources, IT assets, cable management and product portfolios through graphical documentation.

As airlines, retail customers and passengers all require high-quality, uninterrupted services – FNT Command optimizes terminal devices, servers, storage, software, and applications to ensure operations consistently run smoothly with high availability. The standardized software enables airports to operate at maximum efficiency by standardizing workflows and shortening work orders, thus reducing infrastructure operations costs by up to 30 percent. In addition to the provisioning of high-value IT and telecommunications services, FNT Command provides detailed documentation and a reliable basis for planning across all systems.

“Fixed line and wireless communication services are the computing arteries within airports. To effectively manage the flow of information, airports need a visual representation of communications networks. This shows which airlines and vendors are customers and what services are running on the networks,” Sean Graham, General Manager of North American operations at FNT Software said. “This allows for accelerated provisioning at lower costs when deploying additional capacity, and reduces downtime for upgrades and issue resolution when problems inevitably occur. All of which increase customer satisfaction.”

 

 

Currently, eight out of the 10 largest airports in Germany, including Fraport, use FNT Command to manage their IT, cable network and telecommunications infrastructure.

“FNT Command is the central memory of our communications infrastructure and manages approximately 400,000 connections and patches. By redundantly interfacing all critical systems and routing connections via different cable trays, we have successfully achieved availability of 99.999 percent,” said Klaus Schultz-Fademrecht, Senior Networks Manager of Fraport AG. “Prior to FNT Command, I was forced to send personnel to the field to check where the patch panel was located, what the internal structure of the cabinet was, or how the power supply and UPS were implemented. The direct retrieval of information saves us an enormous amount of expensive traveling time – especially as our personnel frequently had to pass security controls.”

In addition to supporting IT assets and reducing costs, FNT Command improves IT processes, enabling major international airports to provide best-in-class services and keep pace with the evolving needs of their customers.

For more information on FNT Command for the airport industry, please visit the corresponding solution page.

 

 


About FNT Software

FNT is a leading provider of integrated software solutions for IT management, data center infrastructure management and telecommunication infrastructure management worldwide. With headquarters in Ellwangen / Germany, FNT's innovative software suite FNT Command is used worldwide as an OSS / IT management application for communications service providers, enterprises and governmental organizations by more than 25,000 users since 1994. FNT’s customer base includes more than 500 customers, including a wide range of well-known organizations working in various sectors such as the automotive industry, banks, insurers, chemicals, energy management, airports, clinics, media, industry, telecommunications and IT service providers, as well as public institutions. FNT operates internationally and has subsidiaries in New York, Singapore, Dubai, Zurich, and Moscow. 

 

U.S. Company Contact:  

Sean Graham  
General Manager, North America
sean.graham@remove-this.fntsoftware.com   
973.590.2627

 

Agency Contacts: 

Domenick Cilea  
Springboard Public Relations  
Dcilea@springboardpr.com
732-863-1900 x202 

Caroline Vallila  
Springboard Public Relations  
caroline.vallila@springboardpr.com
732-863-1900

 

 

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