FNT Software Releases New Software-as-a-Service Solution for FNT ServicePlanet03/27/2018
The ServicePlanet SaaS Solution Improves the Automated and Standardized Provisioning of IT Services
Parsippany, N.J. (March 27, 2018) – FNT Software, a leading provider of integrated software solutions for IT management, data center infrastructure management and telecommunication infrastructure management worldwide, today announced the launch of FNT ServicePlanet's new Software-as-a-Service (SaaS) solution. The data model of FNT ServicePlanet includes all of the necessary technical details needed for the automated and standardized provisioning of IT services. The new SaaS solution allows IT managers to maintain user-friendly service descriptions and enables IT organizations to become more efficient and customer centric.
As many IT organizations struggle to maintain a high level of agility and flexibility while delivering business requirements with configurable IT services at competitive prices, FNT ServicePlanet's SaaS solution provides the necessary requirements to streamline IT services and business processes. The standard software serves as a control center for the product portfolio and service management throughout the entire service lifecycle. A unified database combines all product and service-related information in order to publish this data in catalogs and portfolios. Thus, it enables the continued improvement of delivery processes.
The unique functionalities of FNT ServicePlanet's SaaS solution are designed for portfolio managers and product managers who need consistent, standardized performance specifications within in a centralized tool. The SaaS solution coherently manages all technical aspects and user-friendly descriptions, optimizes service quality and costs, and accelerates the Go-to-Market of newly developed IT services.
“Those responsible for IT service catalogs often face complex challenges,” said Sean Graham, General Manager of FNT Software’s operations in North America. “Problems are frequently caused by the need for extensive coordination between specialist departments, the integration of services allocated by external service providers, or by inconsistent data keeping. Different requirements for service descriptions also complicate the tool selection. ServicePlanet-as-a-Service streamlines service descriptions and improves the automated and standardized provisioning of IT services.”
Utilizing the method-based description of IT services provided by FNT ServicePlanet, dependencies and relationships of individual deliverables and external services are properly represented. Therefore, changes in the infrastructure and their effects are presented transparently throughout the entire organization and are controlled with great agility.
With its cost-efficient license model, the SaaS solution is user-friendly and easy for new customers to implement. For interested customers, FNT offers the opportunity to test the software for free by requesting a demo account.
For more information, visit the corresponding product page here.
About FNT Software
FNT is a leading provider of integrated software solutions for IT management, data center infrastructure management and telecommunication infrastructure management worldwide. With headquarters in Ellwangen / Germany, FNT's innovative software suite FNT Command is used worldwide as an OSS / IT management application for communications service providers, enterprises and governmental organizations by more than 25,000 users since 1994. FNT’s customer base includes more than 500 customers, including a wide range of well-known organizations working in various sectors such as the automotive industry, banks, insurers, chemicals, energy management, airports, clinics, media, industry, telecommunications and IT service providers, as well as public institutions. FNT operates internationally and has subsidiaries in New York, Singapore, Dubai, Zurich, and Moscow. Visit www.fntsoftware.com for more information.
U.S. Company Contact:
General Manager, North America
Springboard Public Relations
Springboard Public Relations