IT Infrastructure Management in 2021: optimal conditions for IT and business processes

Only future-proof IT infrastructure management can create the optimal conditions for IT and business processes to work together and achieve shared success.

Digital transformation relies on IT infrastructure. Today, the underpinnings needed to connect people, machines, information, and applications are under extreme pressure due to changing requirements and rising customer demands. Systems must be fast and economical, flexible and stable, open and secure. Evidently, it has become impossible to fulfill these requirements with manual processes and isolated tools.

Gartner predicts that more than half of enterprise-generated data will soon be created and processed outside the data center or cloud. In this complex system, every transfer of data represents an enormous challenge. Silos, traditional storage management, legacy infrastructure, and compliance requirements all collide with the exponential growth in data traffic caused by artificial intelligence (AI) and video usage.

To channel this flood of data, companies need a comprehensive overview of their IT infrastructure, reliable data connectivity, and end-to-end processes that are automated or capable of future automation. IT infrastructure management is the essential foundation for making fast, assured decisions on planning, management, and achieve quick fault resolution based on solid analysis. It is also key to ensuring that business services are available around the clock to maintain customer satisfaction and generate revenue.

With the FNT Command Platform, businesses can capture data from all relevant IT systems via a variety of interfaces and display them all in one place. IT infrastructure can then be centrally analyzed, planned, automated, and managed via this single point of truth. FNT Command simplifies the mapping of IT assets, software, and application information as well as the documentation of all existing IT infrastructure components – from the business service and application level even right down to active and passive network components. This transparency can also be used to connect IT asset management systems to other IT/telecoms applications or IT service management tools.

In our latest white paper, we describe how the demands on IT infrastructure have changed and where the trends are heading. We also discuss the benefits of centralized documentation and how it supports digital transformation initiatives.

Download the IT Infrastructure Management in 2021 White Paper here.

Author: Matthias Gromann

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